Contact Us

We aim to offer the best possible experience for every customer.

If you have a question about your order or any other request, our team is here to help.

Feel free to contact us using the form below.

We usually reply within 24–48 hours.

Contact Us

Contact NipponKits

Use this page to reach the NipponKits support team about an order, sizing, shipping updates, or a product question. We reply in English and French.

Fastest way to get help

If your request is about an existing order, please include:

  • Your order number
  • The email used at checkout
  • What you need (exchange, tracking help, size question, product issue)

Contact options

  • Support email: contact@nipponkits.com
  • Contact form: use the form below (recommended)

Before you message us

Most requests are answered here:

Response time

We usually reply within 24–48 hours on business days. During launch periods, replies can take slightly longer.

Leave a review

If you’ve already received your order and want to share feedback, our Trustpilot page is here: Trustpilot reviews for NipponKits .

Contact form
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